Frequently Asked Questions
Everything you need to know about your Cosatto Store shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a process.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart as sizes may vary between different cuts and styles.
Are your materials sustainably sourced?
Cosatto Store is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and buy-now-pay-later options through Klarna and Afterpay.